I want to tell you about when I first met my client Kristin Thompson of SpeakServeGrow. She had just created a big burst of business and now things were starting to go wrong…. (some of this might sound familiar) you’re closing new business but its not “sticking“ the high level of customer service you want to deliver is starting
Reactive vs. Proactive Mindset, Which one is running your business?
Happy 2014! I hope you had a great holiday season and have come into the New Year with renewed energy and a sense of purpose. Today, I want to share something I’ve learned recently that is helpful as we ponder how we think about our businesses. Proactive vs Reactive Business Mindset We all begin in
Where the Breakdowns Begin: The VA/Client Relationship
This is a topic that’s been marinating for a while. I’ve had my fair share of breakdowns and break ups with clients. And I’ve talked to scores of potential clients after they’ve experienced a breakdown or break up of some sort with their VA or VA team. Here are the main issues I’ve witnessed in
Which comes first, the chicken or the egg? The coach or the VA? The VA or the OBM?
It was four years ago this month that VA-4-Hire was born. Before that I had flirted with the idea a bit, taken on a few projects, done a ton of research, but August was the month when I launched my first website and really put myself out there as a business owner. Approaching this
4 Tips For Hiring Your First Virtual Assistant
When most people start their online businesses, they typically fill all the positions of chief, cook, and bottle washer. This isn’t a bad way to start, as in the beginning, finding clients is generally the focus. And until you’re swimming in them, it’s pretty easy to run your business yourself. But as soon as you
